Privacy & Security
Privacy Statement
| FACTS | WHAT DOES TEJAS BANK DO WITH YOUR PERSONAL INFORMATION? |
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice. |
| How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons we choose to share; and whether you can limit this sharing |
| Reasons we can share your personal information | Does Tejas Bank share? | Can you limit this sharing? | ||
| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No | ||
| For our marketing purposes— to offer our products and services to you |
Yes | No | ||
| For joint marketing with other financial companies | No | We Don’t Share | ||
| For our affiliates’ everyday business purposes— information about your transactions and experiences |
No | We Don’t Share | ||
| For our affiliates’ everyday business purposes— information about your creditworthiness |
No | We Don’t Share | ||
| For affiliates to market to you | No | We Don’t Share | ||
| For non–affiliates to market to you | No | We Don’t Share | ||
| Questions? | If you have any questions regarding this notice or the information shared by us, you may reach us in a manner that is convenient for you:
Phone –(432) 943-4230 |
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| Who we are |
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| Who is providing this notice? | Tejas Bank | |||
| What we do |
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| How does Tejas Bank protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. | |||
| How does Tejas Bank collect my personal information? | We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
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| Why can’t I limit all sharing? | Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. |
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| Definitions | ||||
| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies.
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| Non Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies.
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| Joint Marketing | A formal agreement between non-affiliated financial companies that together market financial products or services to you.
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| Other Important Information |
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For Texas Customers. Tejas Bank is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Tejas Bank also engages in the business of selling stored value cards as an agent for Convenient Cards Inc. Convenient Visa Prepaid Cards are issued by First Century Bank, N.A., member FDIC and is licensed and is subject to regulatory oversight. After first contacting Tejas Bank, if you still have an unresolved complaint regarding the company’s stored value card activity, please direct your complaint to the Texas Department of Banking. Any Consumer wishing to file a complaint against Tejas Bank should contact the Texas Department of Banking through one of the means indicated below: Texas Department of Banking
You can help protect your privacy by using caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the bank and asks for your account number or any other identifying or account-related information, you should beware. Tejas Bank does not ask bank customers for personal information via email or phone. Anyone who receives an email or phone call that claims to be from Tejas Bank and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data and should not follow the instructions in the email or over the phone. |
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Security Statement
Our website brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features a VeriSign-issued Digital ID for the bank’s Internet Service Provider hosting our website, Secure Sockets Layer (SSL) protocol for data encryption, and a router and firewall to regulate the inflow and outflow of server traffic.
Secure Data Transfer
Once a server session is established on an https secure page, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank’s server issues a public key to the end user’s browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.
Router and Firewall
Secure forms must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.
Using the above technologies, your Internet loan application and check reorder transactions are secure.
SecurLOCK Fraud Detection
Tejas Bank MasterCard® debit cards come equipped with SecurLOCK, a fraud-detection service. If fraud is suspected on your debit card, you’ll receive direct communication from SecurLOCK via text message, email, or a phone call.
Data Protection
Our website brings together a combination of industry-approved security technologies to protect your data. It features the following technologies:
- VeriSign-issued Digital ID for our internet service provider (ISP)
- Secure Sockets Layer (SSL) protocol for data encryption
- Router and firewall to regulate inflow and outflow of server traffic
- Data transfer with a 128-bit secure server by VeriSign
Night Deposits
Our secure night deposit is located in the commercial drive-thru lane at 1405 S. Stockton Ave., Monahans, Texas. You can use this convenient night depository to drop a deposit after hours.
Online Banking
If you wish to make a change to your login or accounts, please contact us at (432) 943-4230. Username and password information may be deleted upon request. Information such as your usage history, account information, and banking activity will be retained in compliance with regulatory guidelines.
